Privacy Policy

How we protect and handle your data

Privacy Policy for Dropola

Last Updated: 08.07.2025

Effective Date: 08.07.2025

Introduction

Welcome to Dropola ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event media sharing platform.

By using Dropola, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Account Information: Email address, password as encrypted. First name, last name, phone number are optional
  • Event Information: Event names, dates, descriptions, and settings
  • Profile Information: Any additional information you choose to provide
Media Content

Our platform allows for the upload and sharing of:

  • Photos and videos
  • Guestbook messages and comments
Usage Information

We automatically collect certain information when you use our service:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited
  • Upload/download activities for security and preventing abuse purposes

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our event sharing platform
  • Account Management: To create and manage your account, process transactions
  • Communication: To send you important updates, security alerts, and support messages
  • Security: To protect against fraud, abuse, and security threats
  • Analytics: To understand how our service is used and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Data: Retained until you delete your account or request deletion
  • Event Data and Media Files: Manually deleted by event owners
  • Usage Data: Retained for analytics and security purposes for up to 6 months

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication measures
  • Regular Security Audits: Ongoing security assessments and updates
  • Secure Infrastructure: Industry-standard security practices and protocols
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies
  • Authentication and session management
  • Security and fraud prevention
  • Basic functionality and preferences
Analytics Cookies
  • Understanding how our service is used
  • Improving performance and user experience
  • Identifying and fixing technical issues

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect service functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction and Update

You can update or correct your personal information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal obligations.

Restriction and Objection

You can request restriction of processing or object to certain uses of your information.

Data Portability

You can request a copy of your data in a structured, machine-readable format.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@dropola.com
Response Time: We aim to respond within 48 hours